Customer Reviews
Holland - April 2016
"'Susan has always taken care of our vacations for us, but when we decided to go to Europe this time, she had us talk to Jennifer, who is very familiar with trips there. The agents work so well together to make your travel planning experience so easy and stress free!Everyone there is always so helpful and friendly! I always recommend them to friends. '"
-Susan & Joel
Juniper, FL - March 2016
"'Personally love to thank Susan for being there every step of the way! Had trouble with early flight confirmation but Susan stepped up on both ends of trip. Really appreciated heads up on credit card travel notification--no problems at all. Business aptly named "FIRST CLASS'"
-Doc & Terry
Dominican Republic- Feb 2016
"'We've used 1st class travel for years & trust their guidance completely. We always receive great treatment & quality service from them, as they all work very well together. Always a positive experience & we feel safe dealing with them!!"
-Connie S.
Hawaii- Feb 2016
"WE HAVE BOOKED MANY TRIPS WITH SUSAN TO VARIOUS DESTINATIONS ... COSTA RICA, MEXICO, JAMAICA, HAWAII AND HAVE NEVER HAD ANY PROBLEMS WITH THE ARRANGEMENTS ....GREAT PLACE TO WORK WITH .."
-Carol A.
Mexico - Feb 2016
"We have used Susan at First Class Travel to book our travel for many years now. She is very knowledgeable about the travel industry and takes care of our needs down to the finest detail. We have no worries when using First Class Travel."
-Angie M.
Cruise - January 2016
"We had to cancel 4 cruises in 3 yrs. because of illnesses/deaths in the family. Susan and everyone made cancelling and filing ins. as easy as possible. They were great."
-Mike W.
Mexico- January 2016
"Working with 1st class travel was the best choice I have made up to this point in booking a vacation. They were very concerned about making our honeymoon the best it could be. I highly recommend them to all in the area."
-Melody E.
Cruise - January 2016
"Jennifer Morgan was GREAT to work with and was very timely and helpful."
-Rita R.
Orlando, Disney World - December 2015
"I was very satisfied with 1st class travel,it wasn't our first vacation through them and it won't be our last.thanks for everything!!!"
-Greg G.
New York City - December 2015
"This was our second time to use 1st Class Travel to plan a vacation. We had no clue what to expect while planning our trip to New York. Susan helped us to plan how long our trip needed to be to be able to do everything we wanted and helped us to book all the tours we wanted to do. The location of the hotel was perfect. We had a great time"
-Mallory S.
Riviera Maya, Mexico - December 2015
"Jennifer was wonderful to work with. She answered all the questions in a timely manner and was extremely friendly! "
-Jamie W.
Saint Lucia - December 2015
"The staff at 1st Class Travel was perfect with planning our honeymoon. They were not pushy at all and were very knowledgable of travel destinations. "
-Jared W.
Cruise to the Bahamas - November 2015
"All of the staff that I have spoken with have been very kind and tried to help me find the right cruise for my family at an affordable price. I have recommended several people to 1st Class Travel."
-Tammy G.
Cancun - November 2015
"The staff is exceptional, very knowledgable and makes the whole process easy! I will always use 1st Class Travel."
-Ray P.
Secrets Akumal - Riviera Maya - November 2015
"You are great help. We don't like to line up our own stuff. You have more knowledge. You meet all expectations. I like how you keep in touch before the trip and after."
-Kelly Z.
Riviera Maya, Mexico- October 2015
"1st Class was 1st class. We had no hiccups.
-Tom Q.
Riviera Maya, Mexico - October 2015
"Susan was referred to us from a couple of friends and we have been using 1st Class Travel for several years now for both our own travel and when we go with a group of friends. Very Helpful! "
-Jeri V.
New Mexico- October 2015
"Our experiences with 1st Class Travel have been nothing short of outstanding!! The personnel are fantastic, and all details are handled effectively and efficiently by 1st Class staff. We worked mostly with Susan, and she is simply phenomenal. Rest assured that all of our future travel plans will go through 1st Class Travel."
-Ernie K.
Alaska - September 2015
"My husband and I wanted to take a cruise to Alaska but were unsure if we should take the last cruise of the year in September. The ladies at 1st Class Travel provided us with advice on the pros and cons of traveling to Alaska at that time of the year and their advice was very accurate. We loved our trip on Carnival to Alaska in September. We would recommend 1st Class Travel to anyone that needs travel help."
-Pamela S
London/Paris - August 2015
"Susan did a terrific trip with flights. I was extremely satisfied flying American AIrlines. First time for me. The flight attendants were curtious and the planes were comfortable."
-Susan K
Live Aqua, Cancun - August 2015
"The resort was absolutely spectacular. The ladies at 1st Class Travel helped in answering any questions I thought of throughout the planning process and would double check to clarify anything."
-Brittany D
Disney Cruise - August 2015
"Jennifer was wonderful and even helped me until the end. Stacy followed up on a Saturday to help me with a last minute question before boarding the ship! They were great!
-Jodie S.
Puerto Vallarta - August 2015
"It was our first time to travel outside the country. 1st Class Travel did a great job of guiding us and making us feel comfortable."
-Autumn
Iberostar Play Mita Mexico - July 2015
"I can't give high enough marks to Susan and the staff that assisted me in booking my trip!"
-Pamela B.
Cruise - July 2015
"Working with Susan is so enjoyable. She understands exactly what our wants are and always makes the vacation planning a breeze. She handles all the details which makes the vacation always worry free. I wouldn't think of planning a trip with anyone but 1st Class Travel."
-Ken & Mary H.
Montego Bay, Jamaica- July 2015
"I really enjoyed working with Susan. She answered all my questions and in a timely manner. I loved the fact that she was able to accommodate all of my groups needs because some of us were flying out from different locations. Thanks bunches and I have already referred you all to a lot of people."
-Danielle S.
Punta Cana- July 2015
"Excellent, friendly staff and very knowledgeable about resorts and travel"
-Lynn B.
Valentin, Riviera Maya- July 2015
"Our trip was everything we had hoped and more. We will use 1st Class Travel again soon!"
-David I.
Carnival Cruise- July 2015
"We find 1st Class Travel a very helpful group with planning our cruises. All the staff seem to share in the excitement of helping with plans."
-Sherron and Howard
Costa Rica- July 2015
"You guys are wonderful! I will highly recommend you to anyone wishing to travel. We appreciate you taking care of all the little details, especially since we were going to an unknown place. It was so easy to work with you, and we felt like we were in good hands the whole time. We were celebrating our 20th wedding anniversary and every resort we went to knew that. We could only assume that you informed them of this milestone event for us when making the arrangements for our trip. That was such a meaningful and special gesture. We appreciated it very much. Thank you for helping us plan the trip of a lifetime!"
-Kari and David
Mexico- July 2015
"Loved working with Susan! She answereed any and all questions I had. I will be using 1st Class Travel again!"
Pamela K.
Grenade Sandals- July 2015
"Susan always takes good care of all our travel needs, I recommend her to everyone."
-Darrell
Manitoba, Canada- June 2015
"They always search for the best deal and are very accomodating."
-Bernadette
Cabo San Lucas- June 2015
"After reading some negative reviews with the resort we chose for Cabo San Lucas, I was very hesitant. 1st Class Travel took time to listen and attempt to change our resort location. Susan made alls inquiring about the resort & answering my question further. We didn't make any changes & our stay was wonderful."
-Michelle
Hard Rock- Punta Cana- June 2015
"1st Class Travel was AWESOME to work with! They found us a good deal on the honeymoon of our dreams! They set everything up for us and the whole honeymoon process, from booking to arriving home, was just FABULOUS!"
-Lindsey V.
London & Ireland
"Very friendly and very helpful. 100 percent effort to fulfill clients request. Understanding and very helpful to inexperienced travelers."
-Larry K
Royal Lahaina Resort- Maui
"I gave 1st Class Travel an exhaustive list of expectations including beach front housing and picturesque vistas and boy did they deliver! We will always use 1st Class Travel for ALL of our destination vacations."
-Joe
Montego Bay, Jamaica- June 2015
"Susan did an amazing job of finding exactly what we were looking for! She was extremely professional ans was able to answer all my questions timely"
-Christy E.
Carnival Cruise- May 2015
"I have always had success when dealing with 1st Class Travel. They try to find the best value for my money."
-Martha
Ft. Walton- May 2015
"I worked with Jennifer and she found what we were looking for almost immediately- very pleased."
-Dave S.
Negril, Jamica- May 2015
"Our son decided he would like to travel outside the U.S. for a graduation trip. We had no experience traveling outside the U.S. and decided to work with a travel agent. Shari was extremely knowledgable and went out of the way to answer questions and gather information for us while trying to decide on a destination. After the decision was made where to travel, Shari helped us along every step of the way from information on getting passports, to booking a hotel in the city we were flying from to booking all the arrangements for the trip. It was a great experience and I would highly recommend anyone to us 1st Class Travel when planning a trip! Thanks for everything!"
-Mark D.
Italy- May 2015
"Usually do trips on my own, but decided to us a travel agent this time. Couldn't have been more pleased!"
-Glenda M.
Mexico- May 2015
"I have been working with 1st Class Travel for all my vacation planning that I can not do on my own since 2010. Love these girls! They are so helpful and trustworthy. I don't live in Cape and I have booked more than one vacation solely through email! I will be back for sure!"
-Lisa T.
New York- May 2015
"I cannot begin to believe how all of this was arranged so quickly and was such a good price- particularily the hotel. An awesome experience."
-Briney W.
Punta Cana- April 2015
"Wonderful! Love the staff and I value this experince."
-Connie
Branson- April 2015
"You made it so easy! We never worried about anything! We look forward to our next trip!"
-Susan F.
Cancun, Mexico- March 2015
"From start to finish working with the ladies at 1st Class Travel was enjoyable. They are professional, knowledgeable and very helpful. I can't imagine using anyone else."
-Melanie G.
Mexico- February 2015
"Shari and her staff have always gone the extra mile- even if you decide to stay extra days- they get it done!"
-Justa
Riviera Maya, Mexico
"We planned our honeymoon through 1st Class Travel and they made everything super easy. The flight and transfer to the resort couldn't have been easier. We have already recommended 1st Class to our friends and will use again in the future."
-Mallory S.
Mexico- February 2015
"GREAT SERVICE!"
-Jari V.
Sandals-Negril, Jamaica- February 2015
"Always a very helpful and knowledgeable staff. We have worked with Susan several times and always receive prompt service. The preparation done for us allows for a smooth vacation."
-Don B.
Saint Lucia- February 2015
"Every trip has been great. Everything always went as planned. Susan has been great to work with. I would recommend 1st Class Travel to anyone."
-Garret P.
Acapulco, Mexico- February 2015
"Everyone is very friendly and sociable. Have used them several times and definitely do so again."
-Wanda
Mexico- January 2015
"Everyone at 1st Class Travel is "First Class!" Susan goes above and beyond to make sure our needs are met in a very professional, courteous, and timely manner."
-Angie
Royal Caribbean Cruise - August 2014
"Susan did a great job. Our cruise was wonderful. It was nice to say this is what I want and she took care of it for us."
-Shari S.
Luxury Bahia Principe Ambar, Punta Cana - August 2014
"We've never personally met Shari, only phone/email communication, but she has booked several of our vacations and we couldn't be happier with our experiences! We always recommend 1st Class Travel to our family and friends!"
-Kaci M.
Ocean Maya Royale, Riviera Maya - July 2014
"We got exactly what we were looking for! We are repeat customers for a reason. Great work!"
-Jennifer V.
Carnival Cruise - July 2014
"It was the best vacation we have ever had. The Carnival Dream was amazing and the staff were welcoming & friendly. We will not work with any other agency. First Class Travel is where we place our trust. Every question was answered with timely responses & they provided us with the perfect worry free vacation within our budget."
-LaDonna P.
Couples Swept Away - June 2014
"Malarie was absolutely great with first off, keeping the surprise a secret, all of our questions, the "what if's", always quickly getting back with me, and would had saved us money on our hotel with park and stay if I wouldn't had let friends handle that. She is already working on next year's trip for us. She explores all options to best meet our needs. We had a great trip!!!"
-Kristen J.